The best way to achieve this is through Managed IT Services. In a nutshell, this means on-going monitoring and 24 hours support.
Depending on your unique business needs, Technology Executives can tailor a package that will ensure you aren’t constantly reacting to day to day crisis with your technology.
Our agile solutions enable you to access whatever level of support you need, the age of your technology, or the complexity of your systems.
Desktop Support
The desktop estate incorporates a growing array of end-user devices that are increasingly costly and onerous to deploy, manage and support. A high quality desktop support service plays an essential role in keeping your staff productive and enabling them to service your customers effectively.
You need support that will take care of your end-user environment, ensuring network access and business as usual irrespective of the device in question.
Other important considerations are incident management and deployment, as well as control and change management.
Application Support
Business applications are becoming increasingly complex. For many organisations it just isn’t possible to have the in-house experts needed to achieve consistent efficiency and reliability.
We can help you identify the experts you need to deliver support for legacy bespoke and packaged applications, with the primary goal of preserving your mission critical business solutions.
Database Support
Databases can be tricky and support is always needed for fault resolution and ongoing performance enhancement.
We can help craft you a package that can deliver remote database administration support, as well as an on-site servicing, and 24/7 monitoring and pro-active maintenance.
Infrastructure Support
Your applications won’t work if the underlying platforms aren’t doing what they are supposed to.
A managed IT support and maintenance package that covers your entire infrastructure – from servers and storage, through to the network – can make all the difference.
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